Metris Global Names Hope Hunter as Executive Vice President of Client Relationship Management

Press Release

April 2024
Metris Global

• Ms. Hunter brings more than 15-years of proven business development and strategic partnership leadership to Metris Global executive team
• Newly created position reinforces company’s commitment to expanding Metris’ CONUS and OCONUS operational footprint

Orlando, Florida and Houston, Texas – April 2, 2024 – Metris Global (“Metris”), a Service-Disabled Veteran Owned Small Business specializing in advanced human performance technology solutions for government agencies, announces the appointment of Hope Hunter as Executive Vice President of Client Relationship Management.

In her new role, Ms. Hunter will leverage nearly two decades of distinguished experience in business development and strategic partnerships to drive Metris’ expansion efforts both domestically and internationally. Reporting directly to Metris Chief Executive Officer Thomas Heckens, Ms. Hunter will spearhead initiatives aimed at developing and capturing opportunities that expand Metris’ operational footprint across CONUS and OCONUS regions.

HMs. Hunter has demonstrated exceptional analytical prowess and an unparalleled ability to build and sustain strategic relationships throughout her career. Her tenure in both government and commercial sectors is marked by a series of notable achievements, including liaising between Congress and key agencies such as U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection to secure vital funding for critical operations. Her track record of federal contract negotiation and management underscores her ability to deliver results in complex and dynamic environments.
“We are thrilled to welcome Hope to the Metris leadership team,” said Thomas Heckens, CEO of Metris Global. “Her exceptional leadership skills and deep-rooted understanding of the government and political landscape position her as the ideal leader as we embark on our next chapters of growth and success. Her relentless pursuit of excellence and innovative thinking aligns perfectly with our mission and I am confident that together we will create a future for Metris Global that is brighter than ever.”

Expressing her enthusiasm for joining the Metris team, Ms. Hunter stated, “I am excited to embark on this journey with the dynamic, talented team at Metris and look forward to collaborating with my new colleagues, pushing boundaries, and achieving unparalleled excellence in service of our clients’ missions.”

Ms. Hunter received a Bachelor of Arts in Criminology and Criminal Justice from the University of Texas at Arlington and a Master of Business Administration (MBA) with a focus on Cyber/Computer Forensics and Counterterrorism from the University of Dallas Satish & Yasmin Gupta College of Business.

The appointment of Ms. Hunter to the newly created executive vice president position is the most recent in a series of strategic additions to the company’s leadership team designed to support Metris Global’s ambitious expansion plans and amplify its commitment to awakening the extraordinary in human performance and delivering innovative solutions to its clients. In late 2023, Metris Global welcomed Tony L. Barker, PhD as Chief Operating Officer and Timothy L. Haws as Director of Human Performance Technology.

Mr. Barker joined Metris after 20+ years with the U.S. Department of Homeland Security, serving in a variety of leadership positions with U.S. Customs & Border Protection (CBP) including acting as the primary CBP representative to the Department of Homeland Security and the White House. Mr. Haws is a retired Captain with the United States Coast Guard Captain (USCG) and was appointed to the position of Director of Human Performance Technology after three years in contract positions with Metris Global as the Lead Training Performance Analyst at the USCG Leadership Development Center in New London, Connecticut, and as the USCG Modern Ready Learning Virtual Site Lead.

For more information about Metris Global and its offerings, please visit

About Metris Global
Founded on the core values of: WISDOM, TRUST, HUMILITY & AGILITY and focused on serving others through optimization of Human Performance, Metris Global, headquartered in Orlando, Florida, has provided contracted performance solutions to a robust portfolio of customers including the uniformed services of the Department of Defense and the Department of Homeland Security, Department of Justice, Department of Veterans Affairs and Department of State clients since 2011.

A Service-Disabled Veteran Owned Small Business employing more than 70% Veterans, Metris Global is committed to helping its clients achieve an extraordinary level of individual and organizational excellence. By pairing proven Human Performance Technology methodologies with Advanced Agile Performance Improvement to enhance the proven ADDIE model, Metris delivers customizable and scalable intervention and delivery solutions that ensure improved work performance and outcomes – no matter how complex the environment, or mundane the task.

To learn more about Metris Global, visit

Amy Romano
[email protected]