Metris Global, Teamed with, Downselected in U.S. Navy’s Ready Relevant Learning (RRL) Prize Challenge

Press Release

November 2023
Metris Global
  • RRL Prize Challenge sought to investigate proof of concept AI-prototypes to automate ISD analysis and requirements development for RRL
  • Metris Global, with partner, developed a virtual assistant bot called the “USN RRL ISDAdvisor” to expedite the instructional design process
  • One of four semi-finalists, the team will present and demonstrate their solution onWednesday, December 13

Orlando, FloridaNovember 28, 2023 – Metris Global (“Metris”), a Service-Disabled Veteran Owned Small Business committed to delivering the most effective, most comprehensive array of organizational and advanced, agile human performance improvement solutions, and its partner, today announced it has been selected as one of four semi-finalists in the U.S. Navy’s Ready Relevant Learning (RRL) AI Challenge.

RRL, the Navy’s long-term modernization effort focused on improving individual Sailor performance and enhancing fleet readiness, requires collaboration across multiple stakeholders throughout Industry and the Navy. The RRL AI challenge, announced in October 2023, aimed to identify solutions that address a critical barrier in effectively implementing Instructional Systems Design (ISD) Analysis across U.S. Navy waterfront, flight line and afloat units.

“Our automated RRL solution will bolster and expedite USN Instructional Systems Design Analysis processes, enabling training interventions to be optimally selected, updated and created for faster Fleet-responsive learning.”  said Timothy L. Haws, USCG, CAPT (Ret.) and director of human performance technology at Metris Global. “The leveraging of large language model (LLM)-AI into proven human performance technologies has exciting potential positive impacts for every military workforce.”

Downselected from 14 entries, the team is one of four who will present and demonstrate their solution, an AI-powered virtual assistant bot called the “USN RRL ISD Advisor,” to the Ready Relevant Learning (RRL) AI Challenge sponsored by the Central Florida Tech Grove, in partnership with Team Orlando, Office of Naval Research (ONR), Naval Air Warfare Center Training Systems Division (NAWCTSD), and National Security Innovation Network (NSIN) on December 13.

“At we have been a leading provider of advanced AI technology for more than a decade, and are confident in our ability to deliver rapid, cost effective training innovation to address next-generation training needs for our military,” said Praneet Gill, chief strategy officer at

“For more than a decade, this team has been at the forefront of looking beyond existing training modalities, integrating the advancements in both technology and methodology that are necessary to optimize readiness for our nations servicemembers,” said Thomas Heckens, CEO and founder of Metris Global. “The acceleration of technology is staggering. This teaming agreement with is a testament to the caliber of our industry partners, the strength of our expertise, and is a great example of how Industry can work together to investigate and ultimately deliver next-generation training models at the pace of relevance.”

To learn more about the RRL solution, visit Metris Global at the 2023 Interservice/Industry Training, Simulation and Education Conference (I/ITSEC), booth #1481.

About Metris Global

Founded on the core values of: WISDOM, TRUST, HUMILITY & AGILITY and focused on serving others through optimization of Human Performance, Metris Global, headquartered in Orlando, Florida, has been providing contracted performance solutions for DoD and DHS clients since 2011. A Service-Disabled Veteran Owned Small Business employing more than 70% Veterans, Metris Global is committed to helping its clients achieve an extraordinary level of individual and organizational excellence. The company’s Advanced Agile Performance Improvement methodologies are a perfect enhancement to the proven ADDIE and PADDIE+M models, and customizable and scalable to ensure improved work performance and outcomes – no matter how complex the environment, or mundane the task. Based on identified and measurable needs, Metris leverages a talented team of internal subject matter experts and partner networks to provide customized, scalable performance improvement solutions, tailored instruction, and comprehensive program management to ensure improved work performance and outcomes.

More than just training, the Metris Global Approach pairs Agile with proven Human Performance Technology methodologies to provide customized performance improvement solutions proven to achieve an extraordinary level of individual and organizational excellence.

About KORE.AI is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. takes an open approach allowing companies to choose what LLMs and infrastructure best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, helps them navigate their AI strategy.  The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando, has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe. Visit to learn more.